Educational Services    
Building Extraordinary People to Provide Exceptional Care 

“We’re Changing Our Name!” In an effort to showcase and better reflect the comprehensive educational services that we provide, we have changed the name of our department from “Staff Development” to “Educational Services”.  This new title more accurately encompasses the many components of our educational offerings, including; staff development, nursing education, as well as leadership development.

Over the years, programming relevant to all areas of specialization has evolved and expanded at Woman’s Hospital to meet the ever-increasing learning needs of our team and community. In anticipation of even greater educational needs as we transition to the new facility at Briarwood, we plan to broaden the scope and breadth of all of the programs that we offer in order to effectively meet the challenges of being Baton Rouge’s first and only hospital with Magnet designation.

As we plan for the upcoming year’s activities, we look forward to your ideas and suggestions regarding future educational offerings at Womans Hospital. In keeping with our core value regarding “excellence”, we are truly “continually improving everything that we do.”
Joan Ellis, RN, CNS, PhD
Director, Educational Services

Upcoming Educational Offerings

Noise, Privacy and Safety MATTERS! (August 7, 1 – 3PM Conference Rooms 2 & 3)Learning Objectives:

• Discuss the impact of unit noise on the patient's perception of care.
• Review strategies to insure patient privacy.
• Use learned skills to assist angry or demanding patients or visitors.
• Recognize situations when a Code White should be used.
• Recognize the impact of each individual employee on the patient’s individual experience at Woman’s Hospital.  

Special Instructions: Should be scheduled after the employee has completed the full day Service Excellence course.  
Target Audience: All Woman's Hospital employees
Comments from previous participants: Great class, Excellent, Thank you - very good, very good, very good!   

Generational Differences (August 11,  8:00 – 4:00 Conference Rooms 1 – 3)
Learning Objectives: 
 

• Define the terms “generation” and “generational gap”.
• Categorize each generational group in terms of parallels with significant social and historical events.
• Outline specific values, assets, and liabilities of each generation regarding work.
• Correlate core values and perspectives of each generation with needs, motivations, and communication styles in the work setting.
• Use Characteristics from each generational group as a basis for interpreting and predicting behavior in selected scenarios.
• Outline strategies of motivations, teamwork, retention, and reward for each generational group.

Target Audience:     Leadership, Charge Nurses, Shift Supervisors, Acting Supervisors or Managers, and interested Staff  Provider: LSBN   CE Credit Hours: 6.75 
Comments from previous participants: Everyone should attend this class; Advertise the class more; Great information; fun; interesting; Aimee is a great teacher

Bariatric Surgery: What Nurses Need to Know (August 12, Conference Rooms 1 – 3)Learning Objectives: 

• Explain why obesity is considered a disease and outline the most common co-morbidities
• Delineate the contraindications for bariatric surgery
• Evaluate the required commitments for successful weight loss surgery
• Discuss the importance of pre-operative education, and develop a better understanding of what bariatric patients experience the day of surgery and in the post-operative period.
• Outline a systematic post-surgical assessment of the bariatric patient and differentiate between desired response and response not within normal limits.
• Identify early and late post-op complications of bariatric surgery, including symptoms, diagnosis and treatment for each.
• List important “No’s” for nurses to know when caring for bariatric patients.
• Recognize important education components of discharge instructions for patients after bariatric surgery.
• Demonstrate competency in safe transfer and bed mobility techniques
• Discuss the role of exercise for successful outcomes
• List patient resources available at the Wellness Center  

Target Audience: RNs Provider: LSBN  CE Credit Hours: 5  

Teambuilding (August 25,  - 9A to 12p or 1p to 4p Conference Rooms 1 – 3)Learning Objectives:  Upon completion of the program, participants will be able to: 

• Identify the benefits of working within teams to accomplish goals.
• Identify the roles of team members and team leaders.
• Identify different types of teams and best practice in using team
• Learn and demonstrate understanding of motivation and purpose within a team.

Target Audience: Leadership, Charge Nurses, Shift Supervisors, Acting supervisors or managers
Comments from previous participants: Great information; I think Aimee does a great job with presentation.  She makes it fun and interesting and keeps our attention; Very thought provoking and informative 

CPI: Nonviolent Crisis Intervention-Day 1-Introductory Seminar 
Class Description: 

The first day will introduce you to basic crisis intervention techniques. Learn to recognize warning signs that allow for early intervention, plus how to use verbal and nonverbal techniques to avoid a violent confrontation. Please wear comfortable clothes and closed-toe shoes.  

Target Audience: employees
Class Hours/Availability: 9/3/2008 and 12/9/2008 - 9:00 AM - 4:00 PM
Comments from previous class participants: I learned many ways to prevent a crisis situation, I feel this class was very helpful and will be useful in my career at Woman's Hospital, The physical techniques of defense taught in this class will be helpful in all aspects of life, not just at work.

To view all staff development offerings and to register for programs, click on this link http://webserver2/StaffEd/index.asp and see the calendar view on the bottom left side.

Junior Volunteers Session 2