Information to Date

Future Search Reunion
The future search group reviewed various images of architecture and provided feedback on what the new Woman's Hospital should look and feel like. 

Overnight accommodations? We are considering hotel-like services. The hospital may not provide these services but may work with an outside organization to facilitate this need. 

Fitness Club? We want to have fitness services on the new campus and might find a partnership opportunity to facilitate. 

Outside walking track? We are considering a walking track and green areas for employees to rest as well as exercise.

Architect/Construction team? We selected the construction management team of JE Dunn Construction Group, Austin; Milton J. Womack, Inc., Baton Rouge; and Arkel Constructors, Baton Rouge.

Blocking and Stacking
In April, a group of 60 people from all areas of the hospital met to determine adjacencies or what will be next to each other. The process is called blocking and stacking. This process helps to determine what will be on each floor and provides the architects enough information to determine how the overall buildings will lay out.

New Campus Development
By Stan Shelton

We are deep into the schematic design phase.  The architects will work with managers during the weeks of June 4 and July 30 to create, refine and finalize floor plans.  During that time, we’ll also finish exterior renderings and finalize the campus master plan (images coming soon!).

Floor Plan
A group of 60 people from all areas of the hospital met to determine adjacencies or what will be next to each other. Based on that input, HKS presented a first draft of the floor plan on May 8.  We are currently working to refine those initial drafts.

Universally-Sized Patient Room: The Mock Up
We are continuing to move forward in the creation of universally-sized patient rooms. A 'real' room has been constructed to scale in the Business and Technology (BAT) center and we are working to shave off a little of the space.  Currently, the patient room space is the largest of any area hospital at 383 square feet.  We hope to efficiently shrink the size by about 15 square feet while maintaining the usability needed. We are also working on where the room amenities, such as bathtub, cabinets, TV, furnishings, etc., will be located in the patient room.

Once the mock-up room is further refined, we'll make opportunities for people to visit and give feedback. There will be several open house times and tours scheduled.  Look for more details coming soon.

Medical Office Buildings
As you know, Lillibridge will coordinate the planning and, perhaps, the construction of the medical office buildings.  So far, they’ve interviewed most of our physicians, and they expect to issue a preliminary "site and size" report in early June.

Project Budget
On April 27, the Woman’s Hospital Board met and approved the direction of the campus master plan and set an initial budget of $299,000,000.  We have begun working with financial advisers who will help us determine the best way to manage and pay for the costs of the project, so our “budget” is subject to change some based on their evaluation and recommendations. 

Cost Estimate
The construction management team of JE Dunn Construction Group, Austin; Milton J. Womack, Inc., Baton Rouge; and Arkel Constructors, Baton Rouge, continues to refine its construction estimate and create one construction schedule.  So far, their estimate fits within the initial budget of the project.  We expect a detailed cost estimate at the end of the schematic design process in late July or early August.

Site Work
Engineers have recently conducted a geotechnical survey at the Briarwood location.  During this process, they bored 22 holes in the planned construction zone and collected soil samples.  They are now analyzing the soil to determine how to best design the foundation for the buildings.  We should have the results in a few weeks. 

Exterior Design
HKS has continued work on the exterior design of the new hospital. They presented some exterior concepts to hospital leadership on April 23 and to the Board on April 27.  Images for everyone to view will be available very soon.

8-week look ahead
During the next eight-week period, we will:

·            Continue schematic design

·            Refine patient room configuration through mock-up process

·            Present exterior design details at June 20 Board meeting

·            Prepare Planned Urban Development (PUD) zoning change application (application due July 12)

·           Issue generator bid package in early June

If you have any questions or suggestions, please contact Jodi Conachen at 924-8527.

Woman’s Center for Newborn and Infant Care Reunion

Each year more than 1,000 infants begin their lives in the Woman's Center for Newborn and Infant Care at Woman’s Hospital. Woman’s Hospital celebrated the milestones achieved by these children since they left the hospital’s care on Sunday, May 6.

Over 100 physicians, nurses and staff were on-hand to celebrate with the patients and families.  Infamedics was the presenting sponsor.

Focus on Patient Satisfaction

Outstanding patient satisfaction ratings have always set Woman’s apart from the competition.  We’ve always been known for the “Woman’s Touch,” along with excellent care and exceeding our patients’ expectations.  Now, there has been a slight decline in our patient satisfaction survey scores; we know that we can do better.

Several efforts are already underway to improve patient satisfaction scores:

• Frequent updates on patient satisfaction and organizational efficiency scores, along with other information related to “Our Bonus Plan” are being sent to all employees.
• Patient satisfaction pointers – welcoming others, smiling and saying hello, remembering privacy, keeping noise levels down, etc.  – are being sent weekly to all employees.
• Patient satisfaction scores and comments are being distributed to every department for discussion at staff meetings.
• Employees from all departments are participating in focus group discussions about our top causes of patient dissatisfaction - parking, wait time, communication, staff and noise.  We’ve heard some great suggestions and will be working to implement many of them soon! 
• Parking guidelines and policies have been revised and will become effective in June.  These new policies are intended to decrease the number of patient complaints related to parking and will be modified slightly in the coming weeks based on focus group suggestions.
• Departmental focus groups will continue to take place through June 7th.  If you'd like to participate, and we missed you at a departmental session, please join us at one of the General Focus Group Sessions to be held in Conference Room 3 at 7:15 am and 9:00 pm on June 6.  If these times aren't convenient for you, and you'd like to offer suggestions on ways we can improve patient satisfaction, please email donna.bodin@womans.org.

Thanks to all of you for your suggestions, your time during the focus group meetings and your commitment to ensuring that our patients leave knowing they’ve received the “ Woman’s Touch”!

In addition, the concepts of the different prepared childbirth methods were reviewed.

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